Information we collect
We collect only what you choose to give us. When you submit the quote or contact form, we collect your name, email, phone number, and the project details you share (such as a description of your item and any pickup or delivery information). Please don’t send financial information through this site.
The form does not upload or collect files. If you choose to email us photographs of your item, we receive them by email, delivered to our business inbox on Microsoft 365 — so please send only what you’re comfortable sharing. Our hosting provider also logs standard technical data (such as IP address and browser type) for security and reliability, as any website does.
How we use it
Solely to respond to your inquiry, prepare a quote, and provide the services you request. We do not sell your information and do not use it for advertising.
How it’s handled
Form submissions are processed by Web3Forms and delivered to our business email on Microsoft 365. Our site is hosted by Cloudflare Pages. These providers process data on our behalf to operate the site and deliver your message; we don’t share your information with anyone else except as required by law.
Cookies & analytics
This site uses no tracking cookies and no third-party analytics.
Data retention
We keep inquiries for as long as needed to respond and for our records — generally up to 24 months — then delete them.
Security
We take reasonable measures to protect your information. No internet transmission is perfectly secure, so we can’t guarantee absolute security.
Your rights
Under applicable Canadian privacy law — including PIPEDA and Alberta’s Personal Information Protection Act (PIPA) — you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below.
Children’s privacy
This site and our services are intended for adults. We don’t knowingly collect information from children.
Changes
We may update this policy; the effective date above reflects the latest version.
Contact
Rosewood Crating Solutions Ltd.
[email protected]
· (403) 933-0505
Calgary, Alberta